martrouter1. Agreement and service
These Terms apply to the XmartRouter website, professional workspaces and companion mobile experience provided by Cognitive Maxi Solutions LLC. Using the service means accepting these Terms. If you act for a company, you must have authority to do so. A separately signed agreement controls where it expressly replaces these Terms.
XmartRouter helps professionals organize clients, plan visits, estimate routes and record follow-ups. The administrator controls profession availability. Features shown in previews, illustrations or demonstrations may be unavailable in your workspace.
2. Accounts and permissions
Provide accurate account details, keep your password and verification codes private, and report suspected misuse through Contact. Only access workspaces assigned to you. Professionals and company administrators are responsible for the invitations and permissions they manage. Client accounts access information shared with them by their professional.
3. Responsible use
Use the service lawfully and respect other people’s privacy and rights. Do not bypass access controls, obtain another customer’s records, introduce malicious code, send abusive content, or overload the service. Upload only information and media you are entitled to use and share. Do not enter patient records, payment-card details, passwords or unnecessary sensitive information into planning tools.
You remain responsible for professional licensing, client consent, advertising and fair-housing requirements, safe travel, and other obligations relevant to your work.
4. Visits, routes and AI assistance
Travel times, route suggestions, property details and AI-generated answers require your review. They do not confirm an appointment, property availability, safe access, real-time traffic or a completed client notification. Confirm schedules and access directly with the relevant people. Never operate the application while driving.
AI and listing research can be incomplete or incorrect. XmartRouter does not provide legal, medical, financial, appraisal or brokerage advice. Purchase and closing progress records describe user-entered updates, not a decision by a lender, attorney or closing provider.
5. Subscriptions and payment
Review the plan, price, renewal schedule and cancellation options displayed before approving a paid subscription. Recurring charges require approval through the payment flow. Registration alone does not approve a payment. Trial, demonstration or sandbox activity does not establish a paid subscription.
Cancellation, refunds and any outstanding charges are governed by the terms shown at checkout, your agreement and applicable law. A deletion request does not automatically cancel a payment-provider subscription; review your billing settings or contact support.
6. Content and third-party services
You retain your rights in your submitted content and authorize its processing to provide the features you use, including sharing with authorized workspace members and configured service providers. The platform’s software, branding and design remain the property of their respective owners.
External listings, maps, AI providers, email delivery and payment services have their own terms and availability. Where Google Maps features are used, review the Google Maps Platform terms and Google Privacy Policy. Links to a listing do not grant rights to reproduce it.
7. Privacy and deletion
The Privacy Policy explains the information handled by XmartRouter. You may request deletion of your account or specific data. Requests require identity and authority checks, and some information may need to be retained for legal, security, billing or shared-workspace obligations.
8. Availability and limitations
Access may be restricted for misuse, security incidents or unavailable features. The service is offered on an as-available basis without a guarantee of uninterrupted operation or error-free output. To the extent allowed by law, implied warranties and liability for indirect or consequential losses are excluded. These provisions do not remove mandatory consumer rights or liability that cannot lawfully be excluded.
9. Changes and contact
Updates to these Terms will show a revised date. Material changes will be communicated where required. For questions, billing concerns or account support, use Contact XmartRouter.